need to talk

Talk on your terms. If you need a caring voice, you’ve got ours. If you’re worried about someone overhearing you, or it’s too hard to say out loud, you can write it down in chat or email.

Phone: 403.264.TEEN (8336). Phone is the fastest way to get in touch with us. It is answered 24 hours a day, but peer support is available from 5pm -10pm. Outside of those hours, adult volunteers will respond to calls.

Chat: Every day, from 5pm-10pm you can chat online with us. The sign in for chat is found on our home page. The current status will tell you when the next available chat session is. We can only respond to one chat at a time, so if another chat is underway, please be patient and we will be with you as soon as possible. Users of mobile devices (smartphone/tablets) please note:  We often have difficulty with messages getting through when chatting with users on these devices.  For a more stable connection, please use a computer or phone us.

Email: ConnecTeen@distresscentre.com is another way you can connect with us. Emails will receive a response within 24-48 hours, so this is best when the question is not urgent and no one is in danger.